How to Find Your UPS API Credentials

To track shipments and use UPS services programmatically, you need API credentials from the UPS Developer Portal. Here's how to get them.

Step 1: Create a Developer Account

1. Go to developer.ups.com
2. Click Sign Up or Log In if you already have an account
3. Complete the registration process

Step 2: Create a New App

1. After logging in, click My Apps in the navigation
2. Click Add Apps
3. Choose the purpose for requiring API credentials
4. Select your UPS Account from the dropdown
5. Click Next

Step 3: Configure Your App

1. Fill in your address and contact information
2. Give your app a name (e.g., "My Integration")
3. Add the products/APIs you need:
   • Tracking (required for shipment tracking)
   • Add others like Rating, Shipping, Address Validation if needed
4. For Callback URL, you can leave it blank or enter your website
5. Click Save and accept the terms

Step 4: Get Your Credentials

Once your app is created:

1. Go to My Apps and click on your app
2. You'll see your Client ID and Client Secret
3. Click the eye icon to reveal the values
4. Click the clipboard icon to copy them

Important: Your credentials are long alphanumeric strings (48-64 characters). Make sure you copy the complete value.

What Can You Do with the UPS API?

• Track shipments: Get real-time tracking status for any UPS tracking number
• Get rates: Calculate shipping costs before booking
• Validate addresses: Verify delivery addresses
• Create shipments: Generate shipping labels programmatically

Troubleshooting

"Invalid client credentials" error

• Verify you copied the complete Client ID and Client Secret (they're long!)
• Make sure you're using credentials from a production app, not a test app
• Check that your UPS developer account is verified and active

"Unauthorized" or "Forbidden" errors

• Ensure your app has the Tracking API product added
• Verify your UPS account is active and in good standing

Automate Your Shipping Workflows

Once you have your API credentials, you can connect UPS to Miniloop to automate shipment tracking, delivery notifications, and logistics workflows using natural language. Describe what you need, and Miniloop handles the rest.