Introducing Miniloop Agents: AI agents that connect to your appsRead more

The Best AI for Customer Service

Your support team is drowning in tickets. Miniloop handles the repetitive parts. Route tickets to the right person, draft responses, escalate urgent issues, and sync everything to your CRM.

Support work that runs itself

The repetitive parts of customer service. Automated.

Ticket routing

New ticket comes in, Miniloop reads it, categorizes it, and routes to the right team. Instantly.

Response drafting

AI drafts responses based on your knowledge base and past tickets. Your team reviews and sends.

Escalation handling

Urgent issue? VIP customer? Miniloop flags it, notifies the right people, and bumps priority.

Handle more tickets without more people

Support volume keeps growing but headcount doesn't. Miniloop automates the repetitive work so your team can focus on the conversations that actually need a human.

Workflows

  • Lead Enrichment logo

    Lead Enrichment

    Apollo → HubSpot

  • Email Outreach logo

    Email Outreach

    Gmail sequences

  • Data Sync logo

    Data Sync

    Airtable pipelines

  • Social Publishing logo

    Social Publishing

    Twitter + LinkedIn

  • Meeting Prep logo

    Meeting Prep

    Calendar briefings

  • Content Generation logo

    Content Generation

    Notion drafts

Why support teams automate with Miniloop

Faster first response

Tickets get routed and drafted immediately. Response times drop from hours to minutes.

Scale without hiring

Handle 2x the volume with the same team. Automation handles the repetitive work.

Right ticket, right person

Billing issues go to billing. Technical issues go to engineering. No more manual triage.

24/7 triage

Tickets get categorized and routed even at 3am. Your team wakes up to an organized queue.

Synced to your CRM

Ticket history, resolution status, and customer context all flow back to HubSpot or Salesforce.

What you'll have in 6 months

Try it free
1

Response times cut in half

Automated routing and draft responses mean customers hear back faster, every time.

2

A team focused on hard problems

Your best support people aren't answering password reset requests. They're solving real issues.

3

Consistent quality across tickets

AI-drafted responses follow your tone and use your knowledge base. Every response is on-brand.

4

Escalations that actually escalate

VIP customers and urgent issues get flagged immediately. Nothing sits in a queue.

5

Support data in your CRM

Sales sees ticket history. Success sees resolution rates. Everyone has context.

6

Proof that automation works

Measurable improvements. Faster response times, higher volume handled, better CSAT scores.

FAQ about AI for customer service

Stop drowning in support tickets