What data sources can you monitor?

Miniloop can pull from product analytics, CRM, support tools, NPS platforms, and any system with an API.

How is health score calculated?

You define the factors and weights. AI applies your formula consistently across all accounts.

Can AI send outreach automatically?

Yes. AI agents can send check-in emails, schedule calls, or create tasks for CSMs based on health changes.

What CS platforms do you integrate with?

Miniloop integrates with Gainsight, ChurnZero, Vitally, and other CS platforms, plus CRMs like Salesforce and HubSpot.

Can AI agents handle onboarding for new customers?

Yes. AI agents can send welcome sequences, track onboarding milestone completion, and alert CSMs when customers are stuck or falling behind on activation.

How do you handle accounts with multiple stakeholders?

AI tracks engagement across all contacts at an account, identifies champions and detractors, and alerts CSMs when key stakeholders become inactive.

AI Agents for Customer Success | Automate Health Scoring & Churn Prevention

Catch churn risks early

AI agents monitor product usage, support tickets, and engagement signals. When an account shows warning signs, your team knows immediately.

Monitor product usage trends
Flag at-risk accounts automatically
Alert CSMs before it is too late

Get started for free

Scale your CS team

AI agents handle routine check-ins, usage reviews, and health updates so your CSMs can focus on strategic accounts and expansion.

Manage more accounts per CSM
Identify expansion opportunities
Automate routine outreach

See how it works

Workflow Running

Pull usage metrics

Analyze trends

Score risk

Alert CSM

How AI agents for customer success work

Connect your product and CS tools, define health metrics, and let AI monitor your book.

Connect your data

Link your product analytics, CRM, and support tools. Miniloop integrates with Gainsight, ChurnZero, Intercom, and more.

Define health signals

Set up what metrics matter. Usage frequency, feature adoption, support tickets, NPS. AI monitors against your thresholds.

AI monitors continuously

Account health is checked daily. CSMs get alerts when intervention is needed.

Health monitoring on autopilot

AI tracks usage patterns, identifies at-risk accounts, and triggers outreach before customers churn.

Learn More

Workflows

Lead Enrichment
Apollo → HubSpot
Email Outreach
Gmail sequences
Data Sync
Airtable pipelines
Social Publishing
Twitter + LinkedIn
Meeting Prep
Calendar briefings
Content Generation
Notion drafts
SEO Research
Ahrefs analysis
Growth Reports
Stripe + PostHog

Manual CS vs AI agents

See how AI agents transform customer success.

Without Miniloop

With Miniloop AI agents

Churn surprises at renewal time

Early warning on at-risk accounts

No visibility into account health

Health scores updated automatically

CSMs manually pull usage data

Usage insights delivered to CSMs

Reactive instead of proactive

Proactive outreach before problems

Can not scale without hiring

Scale your book without adding headcount

What AI agents do for customer success

Prevent churn proactively

AI catches warning signs early so you can intervene before customers leave.

Find expansion opportunities

Identify accounts with high usage and engagement ready for upsell conversations.

Scale your team

Manage more accounts per CSM by automating monitoring and routine outreach.

Data-driven prioritization

Focus your time on accounts that need attention most based on real signals.

Automate routine touchpoints

AI handles check-ins, usage reviews, and milestone celebrations so you can focus on strategic conversations.

AI Agents for Customer Success