AI Agents for Field Services

Your team is juggling dispatch calls, scheduling conflicts, and customer follow-ups. AI agents handle the coordination so techs focus on the work.

Smart dispatching and scheduling

AI assigns jobs based on technician skills, location, and availability. Customers get accurate arrival windows. Routes optimize automatically.

  • Location-based job assignment
  • Automated scheduling and rescheduling
  • Route optimization for technicians

Customer communication on autopilot

AI sends appointment confirmations, technician en-route alerts, and follow-up requests. Customers stay informed without your team making calls.

  • Automated appointment reminders
  • Technician arrival notifications
  • Post-service review requests
Workflow Running
1
Job scheduled
2
Send reminder
3
Tech en route
4
Request review

How AI agents for field services work

Connect your scheduling tools, AI handles coordination.

01

Connect your stack

Link ServiceTitan, Housecall Pro, Jobber, or your field service software. Integrate with your phone system and CRM.

02

Define dispatch rules

Tell AI how to assign jobs. By skill, zone, availability, or customer priority. Your rules, automated.

03

AI coordinates everything

Jobs get assigned, customers get notified, routes get optimized. Your team shows up and does the work.

Job scheduling on autopilot

AI assigns technicians based on skills and location, sends confirmations, and updates schedules in real-time.

Workflows

  • Lead Enrichment logo

    Lead Enrichment

    Apollo → HubSpot

  • Email Outreach logo

    Email Outreach

    Gmail sequences

  • Data Sync logo

    Data Sync

    Airtable pipelines

  • Social Publishing logo

    Social Publishing

    Twitter + LinkedIn

  • Meeting Prep logo

    Meeting Prep

    Calendar briefings

  • Content Generation logo

    Content Generation

    Notion drafts

Manual dispatching vs AI agents

See how AI agents transform field service operations.

Without Miniloop
With Miniloop AI agents
Dispatchers juggle calls and whiteboards
Jobs assigned automatically by skill and location
Technicians drive inefficient routes
Routes optimized to minimize drive time
Customers call asking where the tech is
Customers notified at every step automatically
Scheduling conflicts cause missed appointments
Conflicts detected and resolved before they happen
Follow-ups and reviews fall through the cracks
Review requests sent after every completed job

What AI agents do for field service teams

Optimize technician routes

Less windshield time, more billable hours. AI plans efficient routes for each tech.

Eliminate scheduling conflicts

AI sees availability across the team and assigns jobs without overlap.

Keep customers informed

Automated confirmations, reminders, and arrival alerts. No more inbound calls.

Generate more reviews

Automatic follow-ups turn completed jobs into 5-star reviews.

Complete more jobs per day

Efficient scheduling and routing means your team handles more calls without working longer hours.

Frequently asked questions about AI agents for field services

Ready to automate your field service operations?