Automate Zendesk Workflows with Miniloop
Streamline your customer service by automating ticket management, chat responses, and knowledge base updates in Zendesk. Save time and enhance support efficiency.
What you can automate
Connect Zendesk to your stack and let AI handle the rest
Automate Zendesk notifications and alerts
Send automatic notifications for new tickets or updates in Zendesk. Stay informed and respond promptly to customer inquiries without manual checks.
Sync Zendesk data with other tools
Keep your Zendesk ticket data in sync with CRM platforms or project management tools. Ensure all your teams have access to the latest information.
Generate insights using Zendesk data
Use AI to analyze Zendesk ticket data and generate insights, reports, or summaries. Make data-driven decisions to enhance customer service.
Trigger workflows from Zendesk events
Start automating your processes based on events in Zendesk, such as ticket creation or status changes. React in real-time to customer needs.
Example workflows
Real automations you can build with Zendesk
Automate ticket creation notifications
When a new ticket is created in Zendesk, send an email notification to the support team with ticket details.
Best for: Customer support teams
Sync Zendesk tickets with Google Sheets
Automatically log all new tickets from Zendesk into a Google Sheets spreadsheet for tracking and analysis.
Best for: Teams needing comprehensive tracking
How to Automate Zendesk Workflows
Start with a chat to create your workflow, then let it run automatically with no coding required.
Describe your workflow
Tell Miniloop what you want to automate with Zendesk. For example: 'When a new ticket is created, send an email to the support team.'
AI builds the workflow
Miniloop converts your description into a structured workflow that includes all the necessary steps and integrations.
Run automatically
Your workflow runs on a schedule or triggers based on Zendesk events. Enjoy consistent automation without manual intervention.
Often used with
Popular integrations alongside Zendesk
Zendesk workflow templates
Ready-to-use automation templates featuring Zendesk
Route Zendesk tickets automatically with AI classification
Analyze incoming Zendesk tickets with AI and route to the right team instantly. Reduce response times and eliminate manual triage.
Generate knowledge base articles from resolved Zendesk tickets
Turn common support tickets into searchable KB articles automatically. AI writes drafts from resolved tickets and saves them to Notion.
+1Track and prioritize feature requests with AI from support tickets
Automatically extract feature requests from Zendesk tickets. AI groups, prioritizes, and surfaces top requests in a Notion product backlog.
Frequently Asked Questions
Ready to automate Zendesk?
Build your first workflow in minutes. No code required.